Welcome to Murillo’s Academy SurfShop. By using our online store, users agree to these Terms and Conditions. Please read them carefully before placing an order.
1. Company Identification
The online store Murillo’s Academy SurfShop is operated by:
Company: Tuti Fruti, Variedades e Afins, Unipessoal Lda
Tax Number (NIF): 507 559 347
Address: R. Prof Virgílio de Morais, 2430-238, Marinha Grande, Leiria, Portugal
Email: surfshop@murillosacademy.com
Phone: (+351) 913 814 470
Murillo’s Academy is a registered trademark of the company identified above.
2. Order Confirmation
Not all products displayed in the online store are available for immediate stock.
If an item is unavailable, the customer will be contacted by email with information regarding delivery times and any possible price changes. The order will only be processed after customer confirmation.
3. Prices and Payments
All prices include VAT at the applicable legal rate;
Murillo’s Academy SurfShop reserves the right to change prices without prior notice, without affecting confirmed orders;
Available payment methods are presented during checkout and use secure systems.
4. Shipping and Delivery
Shipping costs are calculated based on the weight of the order and the destination;
Murillo’s Academy SurfShop ships to mainland Portugal and the islands;
For international shipping, customers must contact the store in advance;
If the order is not received within the estimated timeframe, the customer should contact us for investigation.
5. Right of Withdrawal
In accordance with Portuguese Decree-Law No. 24/2014, customers have the right to withdraw from the contract within 14 consecutive days from the date of receipt of the order, without providing any reason.
The conditions for exercising this right are detailed in the Returns and Exchanges Policy available on the website.
6. Returns, Exchanges and Warranties
The conditions applicable to returns, exchanges and warranties are set out in dedicated policies available on the website:
7. Products
All products sold by Murillo’s Academy SurfShop are new and original;
Product images and descriptions are for illustrative purposes only and may differ slightly from the actual product.
8. Data Protection
Personal data is processed in accordance with the General Data Protection Regulation (GDPR), as detailed in our Privacy Policy.
9. Limitation of Liability
Murillo’s Academy SurfShop shall not be held liable for damages resulting from improper use of products, technical failures beyond its control, or temporary service interruptions.
10. Alternative Dispute Resolution (ADR)
In the event of a consumer dispute, customers may resort to an Alternative Dispute Resolution (ADR) entity. Further information is available here.
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Portuguese law.
In the event of a dispute, and where no amicable solution is reached, the competent court shall be the court of the consumer’s place of residence, in accordance with the law.
Last updated: 2026